Service Fees

Hosting

Base

$55/ month

Storage 1

2GB

SSL certificate

Daily offsite backups

We take a daily backup of our servers and store it for 14 days in a secure offsite location

Fast and powerful servers

Modern hardware to ensure excellent speed, performance and reliability

High security

Better security because all websites on our servers are isolated

Proactive maintenance

Proactive patching of critical operating system security flaws

1 We charge $10 per extra 1GB of storage.

Support & Maintenance

Free

$0/ month

Premium

$200/ month

Ultra

$400/ month

Email support

Email support during normal business hours

Within 2 – 3 days
Within 1 day
Within ½ day

Phone support

Phone support during normal business hours

Prioritised tickets

Support tickets are answered with priority

Software updates

Once a month CMS and plugin updates for the latest features and bug and security fixes

License checks

We'll monitor the software licenses that are in use and take action when expired

Out of hours support

Support on weekends and public holidays

Downtime monitoring

We'll monitor if the website is online and take the necessary action when it goes offline

Service

Updates

$350

Software updates

CMS and plugin updates for the latest features and bug and security fixes

Resolve any software license issues

We'll monitor the software licenses that are in use and take action when expired