Support and Maintenance Terms

Before we support and maintain your website we need to cover off a few things. Below we outline the key information about how we work with our clients.


These are terms for all support and maintenance services that we carry out for our clients. They will apply each time that we support and maintain a website for you and your continued engagement with us and subsequent instructions to us will confirm your acceptance of them.

These terms are an extension of our Standard Terms that can be found here: They are intended to supplement our Standard Terms and not replace them.

These are subject to change without notice and a current version of them will always be available on the page you are visiting:

We have attempted to communicate our terms in an easy to understand way. If you require clarification about any of the information below, please contact us by clicking here.

How can I terminate our agreement?

A hosting agreement may be terminated by either party upon the occurrence of one or more of the following events:

  1. If either party fails to comply with any and all terms
  2. If either party enters bankruptcy
  3. Upon written agreement between both parties for any other reason


This section discusses general technical questions that apply when supporting and maintaining your website.

How do you measure Google search performance?

Google provides a collection of tools and reports to webmasters called Google Search Console. We use these tools and reports to help measure your site's search traffic and performance and fix any issues that they report.

For new websites we usually set this up for you however if you already have a Search Console account we require access to fulfill our services.

Last updated: 18 January 2019

Come and see us

  • NG Building, Level 1
  • 212 Madras St
  • Christchurch 8011
  • New Zealand

Send us some mail

  • Batch
  • PO Box 916
  • Christchurch 8140
  • New Zealand
© 2019 Batch Development Limited

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